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The final ingredient for headache-free AV.

Specialized AV Support technicians diagnose and resolve system issues – fast.

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Quickly get your meeting room back online

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Experience with Crestron, Extron, AMX, Biamp, Shure, Brightsign, Samsung, NEC, LG and other leading AV technologies

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Transparent, upfront pricing

Already working with us?

Start a Sup­port Ticket

Troubleshooting AV takes time away from your other priorities

  • It’s unclear if the old system is worth fixing

    or needs to be refreshed

  • Your team needs the space back online, fast.

  • You’re not sure what the problem is

     and don’t have time to fig­ure it out

Get your system fixed, even if we didn’t install it.

  • Reclaim Your Time

    Get out of the end­less min­utes in a phone sup­port queue.

    Chances are you didn’t install your AV sys­tem, and while you may be able to fig­ure out how to fix it your time is bet­ter spent else­where. Get our sup­port team involved to take the bur­den off yours.

  • Transparent Pricing

    For those who aren’t already sav­ing mon­ey with one of our main­te­nance agree­ments we offer clear time and mate­ri­als pric­ing with zero ‘gotchas’.

  • Fast Resolution

    We’re expe­ri­enced ser­vic­ing sys­tems fea­tur­ing tech­nol­o­gy from indus­try lead­ers like Cre­stron, Extron, AMX, Sam­sung, LG, NEC, Shure, Zoom and Biamp to name a few.

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On Demand

AV sup­port with­out the commitment.

Our break-fix sup­port is avail­able to any­one- even if we didn’t install your sys­tem. It’s a low-risk ‘test dri­ve’ to get your prob­lem solved and see what our ser­vice team can do. If you love the sup­port and want the perks of a main­te­nance agree­ment you’re wel­come to upgrade anytime!

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Customer support phone operator working at computer. Happy call center agent working on support hotline in office. Smiling call center agent in conversation with customer over headset.

Professional Support

Fast response times at a dis­count­ed rate.

Our Pro­fes­sion­al Sup­port pro­gram is sim­ple. You pre-pay for a buck­et of ser­vice hours which you can use to rem­e­dy AV issues, meet­ing sup­port or pre­ven­ta­tive main­te­nance. Plus you get expe­dit­ed call response times, all for less than our stan­dard ser­vice rates.

Elite Protection

We deliv­er on wor­ry-free AV.

Cus­tomers with Elite Pro­tec­tion have unlim­it­ed Tier 1 and 2 phone sup­port, on-site sup­port, and our fastest response times. Oth­er perks include waived trav­el fees and free ship­ping on returned or repaired items.

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The easier, better way to do business

AV Staffing

The val­ue of an employ­ee with­out the overhead.

An embed­ded Neurilink tech­ni­cian will be at your facil­i­ty on a full-time or part-time basis to trou­bleshoot AV sys­tem issues, sup­port crit­i­cal meet­ings and per­form pre­ven­ta­tive main­te­nance. Get the ben­e­fits of an inter­nal AV sup­port tech­ni­cian with­out the over­head of a full-time employee.

Need AV Help?

Start a Sup­port Ticket