The final ingredient for headache-free AV.
Specialized AV Support technicians diagnose and resolve system issues – fast.
Quickly get your meeting room back online
Experience with Crestron, Extron, AMX, Biamp, Shure, Brightsign, Samsung, NEC, LG and other leading AV technologies
Transparent, upfront pricing
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Troubleshooting AV takes time away from your other priorities
It’s unclear if the old system is worth fixing
or needs to be refreshed
Your team needs the space back online, fast.
You’re not sure what the problem is
and don’t have time to figure it out
Get your system fixed, even if we didn’t install it.
Reclaim Your Time
Get out of the endless minutes in a phone support queue.
Chances are you didn’t install your AV system, and while you may be able to figure out how to fix it your time is better spent elsewhere. Get our support team involved to take the burden off yours.
For those who aren’t already saving money with one of our maintenance agreements we offer clear time and materials pricing with zero ‘gotchas’.
44% of inbound tickets get a response within one hour.
We’re experienced servicing systems featuring technology from industry leaders like Crestron, Extron, AMX, Samsung, LG, NEC, Shure, Zoom and Biamp to name a few.
AV support without the commitment.
Our break-fix support is available to anyone- even if we didn’t install your system. It’s a low-risk ‘test drive’ to get your problem solved and see what our service team can do. If you love the support and want the perks of a maintenance agreement you’re welcome to upgrade anytime!
Fast response times at a discounted rate.
Our Professional Support program is simple. You pre-pay for a bucket of service hours which you can use to remedy AV issues, meeting support or preventative maintenance. Plus you get expedited call response times, all for less than our standard service rates.
We deliver on worry-free AV.
Customers with Elite Protection have unlimited Tier 1 and 2 phone support, on-site support, and our fastest response times. Other perks include waived travel fees and free shipping on returned or repaired items.
The value of an employee without the overhead.
An embedded Neurilink technician will be at your facility on a full-time or part-time basis to troubleshoot AV system issues, support critical meetings and perform preventative maintenance. Get the benefits of an internal AV support technician without the overhead of a full-time employee.