Tackling Unexpected Issues in a New Office
Idaho Rural Water Association
Boise, Idaho



Challenge 1: Cell Phone Coverage
When IRWA moved into their new facility they immediately faced issues with cell phone reception. Their team was dropping calls and could not dial out. If a phone rang, the person had to run outside to answer it. This presented an issue, especially for the field staff who worked exclusively from their cell phones and didn’t have a desk phone in the building.
Solution
Wilson Electronics cell phone amplification system was installed. This consists of a specialized cell phone antenna mounted on top of the building with additional antennas within the building for pickup reinforcement. An amplifier “tuned” to the cell frequencies available help create an increased coverage map.

