Is Poor Audio Clarity Costing You More Than You Think?

This blog is written in collaboration with Phoenix Audio

Can you say that again?

Nothing is more frustrating than the loss of audio on a video conferencing call. Audio intelligibility is one of the most essential aspects of communication since you can’t conduct a video conference call without crisp audio. The first step in solving an audio conferencing catastrophe is to identify common issues.

Common audio issues include:

  1. Background noise pick-up
  2. Delays
  3. Feedback
  4. Echo
  5. Reverberation

The person on the other end of the call doesn’t want to hear the tapping of high heels on the office floor, or the background conversations in the office. Poor audio conferencing systems have trouble filtering out background noise such as multiple people talking at once or air-conditioning systems. Since they are unable to process that audio, the person at the other end only hears muffled noise. Poor audio conferencing systems can lead to lack of productivity, as well as wasted time and money.

Solving Bad Audio in Conference Rooms

Fortunately, audio technology has been developed to help mitigate these distracting issues, focusing sound on the communication that’s meant to be transmitted while mitigating the impact of secondary noise.

Ambient room noise is a common annoyance in conference room calls. It can be caused by the air conditioner, background office chatter, or traffic noise. While it may not mute 100% of ambient noise, noise cancelling technology combats the consistent background buzz by picking up ambient noise and creating a noise-cancelling wave.

Another common audio issue is volume between speakers. In a conference room environment, attendees can be seated right next to the microphone or feet away. Instead of the person at the other end of the call having to adjust the volume as different people speak, automatic gain control adjusts the microphone sensitivity to create a consistent volume regardless of distance from the device.

To improve the audio experience, beamforming technology steers an audio beam to pick up audio only from the direction of the person speaking while simultaneously canceling out the noise from the other directions.  This helps improve noise and echo cancelling, so the far-side hears the meeting conversation instead of the person walking by the room. 

 

Poor audio can create frustration and a negative experience in conference rooms. While many environmental elements can impact audio quality, companies are continually finding new ways to combat them with advanced technology. If you’re struggling with these common audio issues, there are technologies that can help you mitigate the distraction.  

From Phoenix Audio

Find out more or schedule a demo today at phnxaudio.com

Founded in 2004, Phoenix Audio Technologies is an innovator of audio communication solutions for Voice Over IP (VoIP), Web Conferencing, Distance Learning, and Video Conferencing applications. Phoenix develops Microphones, Speakerphones, Audio Conferencing Mixers, Software, PCI products, and other audio accessories that improve the performance of existing conferencing devices. Our products enable people to communicate freely and naturally with easy to use, plug-and-play devices.