Neurilink recently earned PSNI’s Global Deployment Certification. This offers our customers a better experience by providing consistent, excellent integration services for businesses with multiple office locations.
The Professional Systems Network International (PSNI) Alliance is a global network of 74 elite technology integrators, working in close partnership with manufacturers, distributors and service providers. We became a PSNI partner shortly after launching Neurilink in 2012. At that time the PSNI network only existed in the United States. Over the past few years it has expanded globally, and with that growth has come the introduction of the PSNI Global Deployment Certification.
At Neurilink, we help our customers with nationwide satellite offices implement the same high-quality and customized audio visual solutions that we’ve deployed in their Northwest offices. We design room standards based on our customer’s unique needs and leverage the PSNI network for installation across the US.
The Global Deployment Certification is the next step in ensuring consistency, dependability, and quality for these customers.
To become certified for Global Deployment, all PSNI network affiliates must pass an exam to demonstrate their mastery of global audiovisual deployment practices. This includes contracts, meetings, expectations, design, programming, end user training, project templates, project workflow, and more.
To ensure each project strictly adheres to PSNI Global Deployment practices, PSNI integrators provide peer reviews. These cover response time, information accuracy, and whether they met or exceeded expectations. The Global Deployment Committee also holds an annual peer review of each certified member company.
Neurilink still provides the hands-on design and leverage our PSNI partners for installation in each of your office locations. Our team creates a standards-based solution for your organization and adjust as needed for specific office space nuances.
Now, with the Global Deployment Certification, the project installation process is streamlined. Organizations with this certification follow the same process, with the same documents, milestones, and expectations. This avoids the friction caused by one-off installation processes.
The system design is consistent, and the Global Deployment Certification brings a similar consistency to the project installation experience.
“By having this certification process in place, our members customers can be assured they’re always going to get the same standardized, superior service from region to region, country to country,” said Chris Miller, Executive Director of PSNI Global Alliance.
This certification ensures that customers receive a standardized approach to service and integration no matter where in the world their project is located because they are working with a PSNI certified integrator.
The PSNI Global Deployment certification is a rigorous assessment that guarantees industry expertise. Our customers will work with the highest-quality local integration experts, whether they are deploying AV solutions in Los Angeles or Wichita.
For organizations seeking AV solutions, PSNI affiliation is the ultimate industry credential. More than that, it’s a promise that you’ll receive exceptional and consistent solutions, deployment, and support.
“The PSNI network is more than just an industry affiliation. It’s a trusted group of like-minded integrators that are invested in helping each other succeed. The Global Deployment Certification is a significant benefit for our clients, but the value of PSNI reaches beyond that. The employee trainings and summits provided by PSNI push us to continue improving the customer experience and strengthening the team’s knowledge base,” says our CEO Mike Fornander.
Neurilink decided to pursue certification with PSNI to guarantee the highest quality service and products to our customers, even when they have multiple offices spread across the country. Neurilink’s PSNI Global Deployment Certification is a critical step in providing excellent customer experiences.
To learn more about the PSNI Global Alliance, membership, or certification, please visit www.psni.org.